MOHAI members receive their complimentary admission benefit on every visit. This applies to the member and/or any additional named members on the membership account. Advance timed tickets are recommended, to reserve your timed ticket(s), you must sign-in using the button at the top left of the ticketing page to receive your membership benefit at check-out. If you do not yet have an account, you may create one using the Register button, also on the top left of the ticketing page. If you have questions about your membership account or login information, please email membership@mohai.org or call 206.324.1126 ext 194.

Select the “Free/Reduced-Price Admission or Pay on Arrival” option from the ticket page to use a guest pass. This will reserve the timed ticket under your name. For entry, you must bring and redeem the hard-copy guest pass to the museum. We ask that you complete the form, and present your guest pass at the front desk when you arrive at the museum at your entry time.

Visit the admissions desk to become a member or renew your membership. If you plan to purchase or renew your membership in person at the time of your visit, select the “Free/Reduced-Price Admission or Pay on Arrival” option to reserve your time slot and purchase the membership when you arrive.

Do I need to show proof of vaccination?

Yes, due to the status of the COVID-19 pandemic in our region, King County mandates that all museums, including MOHAI, require guests age 12 and older to show verification of full vaccination status or a negative COVID test administered by a testing agent within the previous 72 hours of their visit to enter the museum starting October 25. Safety protocols change and evolve rapidly, please refer to Know Before You Go  for the most up-to-date information.

Will you accept a negative COVID-19 test in lieu of proof of vaccination?

Yes, a negative COVID-19 test taken within the previous 72 hours and administered by a testing agent is acceptable to enter the museum.

Since youth aren’t eligible for vaccination until they are 12, is there a grace period before 12-year-olds need to show proof of vaccination?

Yes. Twelve-year-olds are welcome if an adult can state that the child is in the process of getting vaccinated. Twelve-year-olds are required to be vaccinated, but we recognize that it takes additional weeks after they turn 12 to complete all shots and be fully vaccinated.

Do children under the age of 12 need to show proof of vaccination or a negative COVID-19 test?

Children under age 12, who aren’t yet eligible for a vaccine, are exempt.

Will religious or medical exemptions be accepted in lieu of proof of vaccination?

No, MOHAI will not be making a distinction between religious or medical exemptions. Instead, a negative test will be accepted as an alternative to proof of vaccination.

Do I have to wear a mask?

MOHAI is continuing to require masks for museum entry for all visitors age 3 and older regardless of vaccination. If you forgot your mask, masks are available onsite, and locally made masks are available to purchase in the MOHAI Mercantile.

Are there physical distancing guidelines?

We encourage keeping your party at a safe distance from other groups. A suggested one-way path and floor markers are located throughout the galleries spaced six feet apart as a reminder of safe social distancing.

What’s going on at the museum on the date of my visit?

Check out our calendar page and list of current exhibits for more information about what you might see during your visit.

Are special exhibits included in admission?

Admission includes special exhibits except during Free First Thursday hours (5–8 pm on the first Thursday of the month). During free hours, you may purchase tickets to special exhibits for a discounted amount.

Where do I go when I arrive at the museum?

Queues for entry will be outside at the front doors of the museum overlooking the grass of Lake Union Park. Please follow social distancing protocols while queuing for entry.

How can I get a walk-up ticket?

Advance timed tickets are recommended, but walk-up visitors are welcome and accommodated as we are able.

Can my ticket purchase be applied to a membership?

Yes, the staff at the admissions desk can walk you through the membership options and apply a portion of your pre-purchased tickets to the membership price.

Is reduced-price admission available?

Yes. In addition to our regular admission rates, we take part in a number of programs that offer free or reduced-price admissions to the museum. More details on these programs can be found on our Plan a Visit page under “Community Access”.

To use timed ticketing with free or reduced-price admission program, please reserve a ticket under “Free/Reduced-Price Admission or Pay on Arrival”. When you arrive at the museum, you will be asked to present your credentials, coupon, or guest pass in order to receive your free or reduced-price admission.

I’m not sure if this coupon or pass applies.

Please email information@mohai.org for questions about our reduced-price admission promotions. Additionally, you can select the “Free/Reduced-Price Admission or Pay on Arrival” option for the number of people that will be using this rate. This will reserve the time slot under your name for no cost at this time. When you arrive to the museum at your selected time you can ask the staff at the admissions staff about applicable reduced-price admission rates.

How long will it take to visit MOHAI?

There is so much to see at MOHAI, we hope you will take the time to enjoy it all. You may stay as long as you like. We recommend planning for about 2 hours.

Is this museum good for kids?

MOHAI is great for kids! Ask the front desk about available kids’ activities and interactive material.

Can I bring a group of people to MOHAI?

Groups of visitors are welcome, although we are currently limiting group visits to 10 people. Contact us at information@mohai.org for more questions on bringing groups.

For information about school groups or field trips, please visit https://mohai.org/education/.

Are there guided tours of the museum?

We are unable to offer guided tours at this time.

Are pets allowed in the museum?

Only service animals are allowed inside the museum.

Does the museum have its own parking?

The parking lot next to the museum is reserved for ADA parking and visitor drop-off. That lot may be accessed by using the call box at the gate. There is public paid parking available in several lots around the museum, including a special $10 all-day rate for visitors parking at the AGC lot. Please visit our Plan A Visit page for more information about driving to MOHAI and public parking.