Do I need to show proof of vaccination?
No, MOHAI follows the King County safety recommendations and is not currently requiring proof of vaccination.
Do I have to wear a mask?
Masks are not required; however masks are encouraged and welcome at any time. If you forgot your mask, they are available at the Admissions Desk for your convenience and protection.
What’s going on at the museum on the date of my visit?
Check out our calendar page and list of current exhibits for more information about what you might see during your visit.
Are special exhibits included in admission?
Admission includes special exhibits except during Free First Thursday hours (5-8 pm on the first Thursday of the month). During free hours, you may purchase tickets to special exhibits for a discounted amount.
Where do I go when I arrive at the museum?
The front doors of the museum are on the West side of the building overlooking the grass of Lake Union Park.
Are pre-purchased online tickets required?
Online tickets are not required.
Can I get a walk-up ticket?
Yes, we are happy to welcome walk-up visitors.
Can my ticket purchase be applied to a membership?
Yes, the staff at the admissions desk can walk you through the membership options and apply a portion of your pre-purchased tickets to the membership price.
Is reduced-price admission available?
Yes. In addition to our regular admission rates, we take part in a number of programs that offer free or reduced-price admissions to the museum. More details on these programs can be found on our Plan a Visit page under “Community Access”.
To use a free or reduced-price admission program when reserving tickets online, select the “Free/Reduced-Price Admission or Pay on Arrival” option. When you arrive at the museum, you will be asked to present your credentials, coupon, or guest pass.
I’m not sure if this coupon or pass applies.
Please email firstname.lastname@example.org for questions about our reduced-price admission programs. The staff at the admissions desk can also answer questions about applicable reduced-price admission rates.
Do I need to create an account to purchase or reserve tickets?
No. If you are not reserving tickets as a member, you do not need to create an account.
Do I need to print my ticket?
No, you may present your ticket barcode on your phone screen or on paper. Museum staff can also locate your ticket through the name of the purchaser.
I didn’t receive the ticket in my email.
Check your email spam filter or allow emails from the mohai.org domain. You can also email email@example.com and we can check the status of the ticket or re-send the email. If you believe the transaction went through properly, staff at the museum can also locate the tickets when you arrive.
Can I still use my online ticket if I miss my visit date?
Yes, if you contact us within one week after your scheduled visit date, we can refund or reschedule your visit. After one week past your scheduled visit, your purchase is no longer refundable or reschedulable.
How long will it take to visit MOHAI?
There is so much to see at MOHAI, we hope you will take the time to enjoy it all. We recommend planning for about 2 hours.
Is this museum good for kids?
MOHAI is great for kids! Ask the front desk about available kids’ activities and interactive material.
Can I bring a group of people to MOHAI?
Yes. Reservations are recommended for adult group visits. Groups of more than 10 people may qualify for admission discounts when you make a reservation. Click here to learn more and plan your visit.
Please note that reservations are required for youth group visits. Please visit our education page for more information about school groups or field trips.
Are there guided tours of the museum?
We are unable to offer guided tours at this time.
Are pets allowed in the museum?
Only service animals are allowed inside the museum.
Does the museum have its own parking?
The parking lot next to the museum is reserved for ADA parking and visitor drop-off. That lot may be accessed by using the call box at the gate. There is public paid parking available in several lots around the museum, including a special $10 all-day rate for visitors parking at the AGC lot. More information about driving to MOHAI and public parking.