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Visitor Services and Sales Associate

Museum Vision and Mission:

MOHAI is treasured locally and respected nationally as a vibrant resource where history inspires us to be our best, individually and collectively. By collecting and preserving artifacts and stories of our diverse history, MOHAI highlights our regional tradition of innovation and imagination. Through compelling exhibits, scholarship, education, public programs, and community engagement, MOHAI bridges the past, present, and future. MOHAI is a place and a community of people with histories of successes and failures that: bind us together; amuse, disturb, and inspire us; inform and guide us; and deepen our connection with our heritage.

Position Title: Visitor Services and Sales Associate

Reports to: Manager of Visitor Services, Visitor Services Assistant Manager and Museum Store Assistant Manager

Location: MOHAI, at Lake Union Park’s historic Armory building

Classification: Non-Exempt; Part-time (regularly scheduled 7 – 20 hours per week), Hourly

Schedule: Must be available for variable hours, including days, evenings, and weekends

Pay rate: $14.00 per hour

Position Description:

Visitor Services & Sales Associates are responsible for greeting visitors with exceptional customer service, courtesy and professionalism, serving the public through friendly and accurate sales of admissions, memberships, and retail merchandise. Position also serves where needed in galleries and museum common areas, helping to ensure a positive visitor experience. This position reports to the Manager of Visitor Services, Visitor Services Assistant Manager and Museum Store Assistant Manager and is a member of the Finance and Operations Department.

Key Responsibilities:

Required Qualifications:

Museum Overview:

For more than 60 years, MOHAI has been dedicated to enriching lives by preserving, sharing, and teaching the diverse history of Seattle, the Puget Sound region and the nation. With a collection of nearly 4 million artifacts, photographs, oral histories and archival items, and an expansive schedule of exhibits and programs, MOHAI is the region’s premier history center. MOHAI now operates a dramatic and award-winning museum in Lake Union Park in Seattle’s vibrant South Lake Union neighborhood, and a Resource Center in Seattle’s Georgetown neighborhood. MOHAI also hosts the Bezos Center for Innovation, focusing on the history and future of innovation in the Puget Sound region.

MOHAI is accredited by the American Alliance of Museums, and is an official affiliate of the Smithsonian Institution. For more information, please visit www.mohai.org.

To Apply:

Please e-mail letter of interest, resume, and three references to: Human.Resources@mohai.org

No phone calls, please.

MOHAI is a 501(C)3 Organization and an Equal Opportunity Employer.